Community Survey

View the 2013 survey report

The City of Spring Hill works with ETC Institute to regularly collect resident feedback through community surveys. The results of these surveys provide valuable guidance as City staff and leaders determine which projects and efforts to prioritize.

A 2016 survey through ETC is under way. Two surveys will be issued in late June and July.
  • Residents will be asked to rate their satisfaction with City services, perceptions of the City, public safety, communications, maintenance, parks and recreation, codes and ordinances, future projects, and other topics.
  • A business survey will help staff learn more about the needs of existing businesses, their perceptions of city services, and ways to recruit new businesses.
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A final report is expected in late summer. The report will include both results from the 2016 survey and a comparison of results from 2016, 2013, and 2005 to illustrate which City services residents felt have improved or declined.